Refund policy

REFUND POLICY

30-Day Guarantee
We want you to love your Pawspective cam. If it doesn’t meet your expectations for any reason, contact us within 30 days of delivery and we’ll send a replacement or issue a full refund.

How to start a return
Email us at lmmoncada07@gmail.com with your order number. We’ll reply with return instructions. Please don’t send items back before contacting us.

Damaged or defective items
If your order arrives damaged or the camera stops working within 30 days, email us a photo or a short description and we’ll make it right with a replacement or a refund.

Refunds
Approved refunds go back to your original payment method. Your bank or card issuer may take 5 to 10 business days to post it.

Non-refundable items
Shipping Protection and Priority Shipping add-ons are non-refundable once your order has shipped.